Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes: • Account information: name, email address, password, and profile details. • Booking data: event types, availability settings, meeting details, and calendar information. • Usage data: how you interact with DoziAi, features used, and time spent on the platform. • AI training content: documents, FAQs, and other content you upload to train your AI assistant. • Communications: messages sent through our support channels or chatbot. We also collect information automatically when you use our platform, including IP address, browser type, device identifiers, and log data.

We use the information we collect to: • Provide, maintain, and improve our services. • Process bookings and send notifications and reminders. • Train and operate your personalised AI assistant. • Send transactional emails, product updates, and marketing communications (you can opt out at any time). • Analyse usage patterns to improve the platform. • Detect, prevent, and address fraud, abuse, and security incidents. • Comply with legal obligations.

We do not sell your personal data. We may share your information with: • Service providers: third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery, payment processing). • Calendar integrations: data shared with Google, Outlook, or Apple Calendar only as necessary to provide scheduling services. • Legal requirements: when required by law or to protect our legal rights. • Business transfers: in connection with a merger, acquisition, or sale of assets. All third-party providers are bound by data processing agreements and are required to maintain appropriate security standards.

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion: • Account data is deleted within 30 days. • AI training content is deleted within 14 days. • Anonymised usage statistics may be retained indefinitely. • Data required for legal, regulatory, or financial purposes may be retained for up to 7 years.

Depending on your location, you may have the following rights regarding your personal data: • Access: request a copy of the personal data we hold about you. • Correction: request that we correct inaccurate or incomplete data. • Deletion: request that we delete your personal data. • Portability: request your data in a machine-readable format. • Objection: object to how we process your data. • Restriction: request that we restrict processing of your data. To exercise any of these rights, contact us at privacy@doziai.com.

We implement industry-standard security measures to protect your data, including: • 256-bit AES encryption for data at rest. • TLS 1.3 encryption for data in transit. • SOC 2 Type II certified infrastructure. • Regular penetration testing and security audits. • Strict employee access controls and training. No method of transmission or storage is 100% secure. If you suspect a security incident, contact security@doziai.com immediately.

We use cookies and similar tracking technologies to operate and improve our service. For detailed information on the cookies we use and your choices, please see our Cookies Policy.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Continued use of DoziAi after changes become effective constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: DoziAi Inc. privacy@doziai.com San Francisco, CA, USA